Support
Write to us
Email hello@getentree.app. A person reads every message and replies within 2 business days.
What to put in your message
- What you were trying to do.
- What happened instead, and the words on the screen if there were any.
- Your device: iPhone, Windows or Mac.
- The email address you use for Entrée, so we can find your account.
- A screenshot, if it helps.
Writing from the app is easiest: Me, then Help and support, then Message us. One switch adds the app version and the last error, with no personal data.
Never send
A sign in code, a password or a card number. We will never ask for them.